Shipping Policy
Thank you for choosing S&S MART. We are committed to processing and delivering your orders efficiently and securely. Please review our Shipping Policy for important information regarding order processing, delivery timelines, and shipping terms.
S&S MART is located at 810 Salisbury St, Wadesboro 28170, United States. For shipping inquiries, please contact us at superspeed370@gmail.com.
1. Order Processing
-
Orders are processed within 1–3 business days after payment confirmation.
-
Orders placed on weekends or holidays will be processed on the next business day.
-
Processing times may be extended during peak seasons or promotional periods.
You will be notified via email if there are any delays or issues with your order.
2. Shipping Methods & Delivery Time
Delivery times vary depending on destination and selected shipping method. Estimated delivery timeframes:
-
Standard Shipping: 3–7 business days
-
Expedited Shipping: 2–3 business days (if available)
Please note that delivery times are estimates and are not guaranteed. Delays caused by carriers, weather, or unforeseen circumstances are beyond our control.
3. Shipping Rates
Shipping charges are calculated based on:
-
Package weight
-
Shipping destination
-
Selected shipping method
Applicable shipping costs will be displayed at checkout before payment is finalized.
4. Order Tracking
If tracking is available, tracking information will be provided via email once your order has been shipped. Please allow up to 24 hours for tracking updates to appear.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. S&S MART is not responsible for orders shipped to incorrect addresses provided at checkout.
If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.
6. Lost or Damaged Packages
If your package is lost or arrives damaged:
-
Contact us within 5 business days of delivery (or expected delivery date).
-
Provide your order details and any relevant photos (for damaged items).
We will work with the shipping carrier to resolve the issue and determine an appropriate solution.
7. Local Pickup (If Available)
Customers may have the option to pick up orders directly from our store location:
S&S MART
810 Salisbury St
Wadesboro, North Carolina 28170
United States
You will be notified when your order is ready for pickup.
8. Policy Changes
S&S MART reserves the right to update or modify this Shipping Policy at any time. Changes become effective immediately upon posting.
We appreciate your business and strive to ensure your shopping experience with S&S MART is reliable, transparent, and professional.